FAQs


Q: Do you take reservations? 

  • Reservations are available Monday through Thursday for parties of 8 – 25. (Private rooms are available for parties over 20).
  • All other parties are welcomed on a first come, first served basis.
  • All parties must be complete before being seated.
  • We are not able to give an accurate quote time if your party is incomplete.
  • We are not able to give quote times over the phone.
  • We do not accept reservations on holidays.

Q: How long is the wait?
A:
Wait times fluctuate based on the level of business we are experiencing, how many guests are in your party and other factors. Therefore, we are only able to give quote times to guests who are in the building with a complete party.

Q: How do you book a private room?
A:
 Have a minimum of 20 people for the reservation and choose one of our special pre-set menus. Have a signed contract with credit card guarantee. (See Private Parties section of website)

Q: What are your business hours?
A:
 We are open Monday through Sunday from 11AM to 9PM. Closed Christmas Eve and Christmas Day. Thanksgiving Day we are open from 10AM-7PM. We open at 10AM on all other major holidays.

Q: Do you have a dress code?
A:
Both casual and dress attire are common here at Mary Mac’s. Feel free to come as you are!

Q: Do you have parking?
A: 
We have a parking lot behind the restaurant on Myrtle Street. If the lot is full we recommend off street parking or meter parking in front of the restaurant. When utilizing street parking, please respect our neighbors and the neighborhood. *Please contact us for more information about bus and motorcoach parking.

Q: Is Mary Mac’s wheelchair accessible? 
A: Yes, Mary Mac’s is wheelchair accessible! There is handicap parking that is metered located in the front of our building on Ponce de Leon Ave. We also have 2 more handicap spots in our parking lot located on Myrtle St. directly behind the building. There are not any steps to get into the front door and there is plenty of room inside to get to a table and to sit comfortably while dining at the table. We do have tables that are at least 27″ tall.  We also have handicap accessible restrooms with grab bars.

Q: Do you have gluten free options on your menu?
A:
 Yes, Please ask your server to see our Gluten Free Menu and to have a manager or chef to come to the table to discuss menu selections. Also, you can view our Gluten Free Menu under the Menu tab of our website. 

Q: Is your restaurant safe for guests with peanut and/or tree nut allergies?
A: 
Yes! Our frying oil is a vegetable/canola blend so anything fried is safe. (We do not have Peanut Oil anywhere in the restaurant). The only 3 items on the menu that contain nuts are the Pecan Pie, Peanut Butter Pie and the Key Lime Pie. However, all of our desserts (besides ice cream) and all of our breads are prepared in the same area as the pies. Therefore, if the allergy is very severe and the guest wants to completely avoid cross contamination, we would recommend avoiding all of those items – although we are careful not to cross contaminate anything.

Q: Is your restaurant safe for guests with latex allergies?
A: Yes! We use vinyl gloves that are completely latex-free.

Q: Which methods of payment do you accept? 
 A: We accept AMEX, Visa, Mastercard. Discover and cash payments. We do NOT accept personal checks or traveler’s checks.

Q: How do I reheat my Mary Mac’s food at home? 
A: You can follow our reheating instructions found here.

Q: How can I apply at Mary Mac’s Tea Room? 
A: You may download our employment application here:

Please e-mail the application to Managers@marymacs.com  or deliver it to the restaurant Monday through Thursday between the hours of 2-4pm.  A manager will contact you to schedule an interview.

Q: How long for a response from an e-mail sent through the Mary Mac’s website.
A:
 Any e-mail sent through the Mary Mac’s website should be responded to within 24 Hours.